Legal
Refund Policy
Last updated: July 8, 2026
This Refund Policy explains when and how refunds are handled for memberships, digital content, and merchandise offered by The Football Whisperer ("we," "us," or "our"). By making a purchase, you agree to this Policy.
1. Memberships and Subscriptions
Whisperer Nation memberships and other subscriptions renew automatically until canceled. You may cancel at any time through your account or by contacting us; cancellation stops future renewals and takes effect at the end of the current billing period. Because memberships provide immediate, ongoing access to digital content, payments are generally non-refundable, and canceling does not entitle you to a refund for the current period. If you believe you were charged in error, or a technical problem prevented access, contact us within 14 days and we will review your request in good faith.
2. Free Trials and Introductory Offers
If we offer a free trial or introductory rate, you will be charged the standard rate when the trial or intro period ends unless you cancel beforehand. Cancel before the renewal date to avoid a charge.
3. The Audible Newsletter and Digital Content
Digital products and newsletter access are delivered electronically and are non-returnable. Refunds for digital content are provided only where required by law or where content was not delivered due to an error on our side.
4. Merchandise (Official Football Whisperer Wear)
Many items are made to order through third-party print-on-demand partners. Because these items are produced specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. However, if your item arrives damaged, defective, or is the wrong item, contact us within 30 days of delivery with your order number and a photo of the issue, and we will arrange a replacement or refund at no cost to you. Approved merchandise refunds are issued to your original payment method.
5. How to Request a Refund
Submit refund requests through our Contact page, including your order or account email, the item or subscription in question, and the reason for the request. We aim to respond within a few business days.
6. Processing Time
Approved refunds are processed to your original payment method. Depending on your bank or card issuer, it may take several business days for the refund to appear.
7. Chargebacks
If you have a concern about a charge, please contact us first so we can resolve it. Initiating a chargeback without contacting us may result in suspension of your account or access.
8. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date reflects the most recent version, and the policy in effect at the time of your purchase applies to that purchase.
9. Contact
Questions about refunds? Reach us through our Contact page.